Intercultural competence course outlines

I've been studying different approaches to course structure...from business applications, medical applications and educational applications. They all have their dominant ideas, but some concepts are constant.

It seems that pre-testing is a constant as well as self discovery from either an inventory of questions or list of cultural issues to consider is a start.

The course texts are still in doubt, but it is clear that case studies or videos where the student encounters intercultural experiences is an important component.