1st person is "personal" -- this is research to improve our own practice or performance.
2nd person is "team" -- this is research that is done through a team effort where we help each other's performance.
3rd person is "organizational" -- this is research that is done for a larger organization to help focus future policy changes
Tolbert also talked about 4 territories of experience:
1. visioning -- framing
2. strategizing -- advocating
3. performing -- illustrating
4. assessing -- inquiring
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